Frank Leonetti

Senior Azure Cloud Engineer

Frank Leonetti is a 10 year System’s Engineer with a focus on Microsoft products and services. Frank has several MCSEs such as Exchange (messaging), Azure Infrastructure, MCSA in Office 365 SaaS services and Server Infrastructure. He is also a military war vet.

Creating a Windows Backup Image (Win10)

The following instruction will walk you through how to create a Windows OS backup in the event you need system image restore. An image backup copies everything on your drive, including partitions and the boot sector. It’s the only way to back up your Windows... read more

Verifying a Server is Offline

Overview From time to time, you’ll encounter a situation where a server appears to be offline, and you need to verify the validity of the alert prior to contacting proper support channels. This document covers certain steps that can be taken for verifying an... read more

Archiving Methodology in Office 365 Using a Shared Mailbox

This article covers an SOP scenario that can be adopted in an online exchange environment for archiving active mailboxes for future access. The benefit of this feature is the capability to control access to the archived mailbox and a money-saving tool (as shared... read more

How to Tell If Your Computer Has a Virus and Steps to Remove

Overview This doc is a general overview of symptoms to look for in the event of a potential virus alert from your service support product, or a user calls in regarding a potential virus. We’ll also cover what to do in the event of a potential virus on a PC. We... read more

Setting up Azure Active Directory Domain Services (Azure AD DS)

Microsoft’s Azure Active Directory Domain Services (Azure AD DS) provides managed domain services such as domain join, group policy, lightweight directory access protocol (LDAP), and Kerberos/NTLM authentication that’s fully compatible with Windows Server... read more

Low Disk Space on Server

Overview This document will cover procedures for low disk space alert on OS/C: drives as well as general disk space low alert. Low disk space can have potentially negative consequences with a server. Some examples are: Unable to install critical OS security... read more